Now and then we find, in life, behavior which, though it is a passing event, sufficiently moves us to tell the word. Should any of you want to chat about the idea of shipping other people’s extremely fragile art in a sea container with furniture (Geoffrey Diner’s choice), a total disregard for contractual arrangements (Geoffrey Diner again), and the art of obfuscation and delay (the AXA insurance company), please feel free to contact me at aedelman@edelco.com. If you leave a phone number I will call. If you have questions I will do my best to answer in detail.

This one goes down in the annals of insurance company behavior.